Crisol Puerta de Burgos

Always a good experience with friendly, helpful staff. A little way out of the main town but this hotel suits us when we are driving to the ferry port at Santander. A leisurely walk into the town centre has become a tradition. There is secure paid underground parking in allocated spaces on the -3 floor. Great breakfast with plenty of choice in one of the suites - of which three are a few. There were a couple of large groups wanting breakfast at the same time as us, but thankfully they were seated in a separate room. We were on the 10th floor with full height windows on two walls but were not aware of any noise during the night.

Room was very nice, modern and clean. Beds were comfortable and of a good size. Breakfast was adequate for our needs. Dinner in the restaurant was good and value for money. We would like to add our appreciation for the really great service from your waiter Brian who was excellent.

Very good location - a 15 minute walk to the Old Town (one can walk to it alongside the river which is quite pleasant). Leaving from the hotel to get to Burgos was particularly easy - as the hotel is basically right in the N623. The hotel is clearly a good few years old, but everything seemed to work. it did though feel more like a good 3* rather than a 4*. The lifts were not very quick or efficient and there did not seem to be an open stairway option. The breakfast was excellent re range & quality. The underground car park was reasonably priced + easy to access and very secure - but rather dark and very far from plush - it brought to mind a 1970’s UK council car park. Access back to the hotel from the car park was a bit disjointed. Overall though, excellent value with nice staff and a good location: I would stay here again as and when the need arises.

Beautiful panoramic views. Decent location, about 15-20 minutes walk into the town centre. There was underground garage parking for cars. The staff were friendly and even have us a run down of where to find all the places of interest in Burgos.

The location was exactly as described, underground parking at 12€ was good. The room was basic but clean and everything worked, the bathroom was probably better than the room. The breakfast in the morning was good with an excellent selection of cold food and some warm food.